Frequently Asked Questions GOLD: * How much is my gold worth? We calculate the worth of any gold on the day it is received, based on the AM gold fix that day. However, payments are also dependent on the fineness and amount of the gold. * What is the AM gold fix? Gold is given a fixed price, twice daily, by the London Gold Fixing - a procedure enabling the market to trade at the same quoted price. * How is the fineness measured? Fineness is measured by how many parts per thousand are pure. You can often tell the fineness of your gold by the number, or hallmark that is written on it. One popular English hallmark is 375, or 9ct, which means the gold’s fineness is 375 parts per thousand (37.5%) pure. Please note that a number on its own – without an official assay office stamp – it’s not considered a hallmark and does not necessarily represent the true fineness of the article in question.
* How do you test the fineness if the gold has no writing, or hallmark, on it? We use acid tests to work out the fineness, or ct, of the gold. This is the most accurate way, after Assaying (a chemical process by which the finest or purity of the gold is established). We offer both Melt and Assay services. Gold& Silver smelting and assaying cost £20 - 24hr turnaround. Any other Melting and Assay charges vary on the type of metals being tested and the assays for these are usually between three to four working days. Sweeps will take approximately 1 to 2 weeks depending on the type of material. * What if some of my items aren’t gold? If you desire, we can test your items to see if they are gold. However, we charge a return fee of £10 to cover administration and postage if the precious metals material is not sold to us. If the material is sold to us then postage will only be charged if it is a cash payment or if extra bits of non precious metal and stones needs returning. The £10 will have to be received before we can return the goods. * Will I need to pay for anything other than postage? f goods are not sold to us we will have to charge £10 for handling and the return of the goods. This will have to be received before we can post the goods back. POSTAGE: * Should I use special delivery to post my gold? The post office does not compensate for losses of jewellery items delivered via recorded delivery nor first or second class postage; we therefore recommend special delivery. * What does special delivery cover? Anything sent via special delivery standard is insured up to the value of £500. However, you can also increase this insurance up to the value of £2500 for a small charge. * Can I send gold from outside the UK? Yes, this is possible, but please gets in contact with us beforehand for further information. faq@jblundells.uk.com PAYMENT: * How will I get paid for my gold? Cash Cheque Bank Transfers * When will I get paid for my gold? We will endeavour to have payments done as quick as possible on receipt of goods, same day if possible but as a rule we will pay on the next business day following our reception of the gold. Therefore, gold received on a Friday will be paid for on a Monday. But anything received Monday to Thursday will be paid for the following day. OTHER PRODUCTS: * Can I sell any other metals? We buy any precious metals including Silver, Platinum and Palladium. The last two being subject to a Hallmark or an Assay report from a reputable, known source. FORM FILLING: No printer - Call or email us. We are here to help. (hyper link) faq@jblundells.uk.com SECURITY: * Will my personal information be safe? Any information sent to us is used solely for this site. We do not pass on, or sell, any information to third party companies or organisations. Please see our privacy policy for more information.
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| © 2009 VAT No.810307185 - Company Reg No.315 2356 - Reg Address:269 Green Street Forest Gate London E78 L J |
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